Shipping policy

Shipping

We are committed to shipping your orders with the utmost care and as quickly as possible. Here are some important details about our shipping policy:

Processing Times

  • Your orders are typically processed within 1 to 3 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping within Switzerland

  • We offer several delivery options to meet your needs:
    • Economy: Delivery in 2 to 3 business days.
    • Priority: Delivery in 1 business day.

Shipping Worldwide

  • Delivery within 5 to 7 business days.

Shipping Costs within Switzerland

  • Economy:
    • Orders from 0 CHF to 58.99 CHF: 8.50 CHF
    • Orders of 59 CHF or more: Free
  • Priority:
    • Orders from 0 CHF to 58.99 CHF: 10.50 CHF
    • Orders of 59 CHF or more: 2 CHF

Shipping Costs Worldwide

  • Orders from 0 CHF to 58.99 CHF: 14 CHF
  • Orders of 59 CHF or more: Free

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your package in real time.

International Shipping

  • Please note that additional customs fees and delivery times may apply depending on the destination country.

Customer Service

  • Our customer service team is available to answer any questions you may have regarding shipping. Feel free to contact us via email at info@baicha.ch or by phone at +41 27 560 20 10.